Shipping and Returns

Shipping

We offer fixed rate shipping based on total purchase amount. Standard shipping is sent via UPS Ground. We offer 2 Day Express Shipping for and additional $15, or Overnight Shipping for an additional $30 

Order Total Ground Shipping
Orders under 1 pound $4.95
$0.00 - $49.99 $9.95
$50.00 - $99.99 $14.95
$100-$149.99 $19.95
$150-$199.99 $24.95
$200 and above $29.95

Return Policy

At Riverside Maple, we take pride in ensuring everyone has an outstanding experience and receives only the best we can offer. If for any reason you are not fully satisfied, we will gladly accept returns for up to 30 days from ship date for online orders or 30 days from date of purchase in store. 

All returns with a receipt will be refunded via the original form of payment. 

For returns without a receipt, we will either replace the item or issue store credit. 

Returns shipped with our prepaid return label will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 7-10 business days for your return to arrive.

Note: please allow up to 10 business days for your bank to post a credit to your account. 

Riverside Maple Farms is proud to partner with the Schenectady ARC-Pine Ridge Industries to fulfill our shipping. The Schenectady ARC provides training and employment opportunities for individuals with disabilities in a paid work experience. The Schenectady ARC currently has more than 200 employees in part-time and full-time jobs individually and in small groups integrated in the community.